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Jun 02
May 19

The Power of VoIP: How Telecom Clients Can Reap the Benefits of Voice over IP (Internet Protocol) Technology 

Voice over IP (VoIP) technology has revolutionized the telecommunications industry by enabling businesses to make phone calls using the internet instead of traditional telephone lines. This innovation has led to numerous benefits, including cost savings, enhanced functionality, and increased flexibility.   Benefits of VoIP Technology:  One of the most notable advantages... read more →
May 12

Bridging the Gap: Transitioning Legacy Telecommunications Systems to Modern, Unified Communications Solutions 

The world of telecommunications is evolving rapidly, and businesses need to keep up with these changes to remain competitive. For companies with legacy telecommunications systems, this means moving to modern, unified communications solutions.   SOME Benefits of Unified Communications Solutions include:  Enhanced Collaboration: Unified communications solutions enable employees to communicate and... read more →
May 10

Zina Hassel on IT Business Podcast – “A Florida Woman in Studio”

An in-studio discussion with Zina Hassel and Marvin Bee about Florida, IT, Telecom and the world in general. If you missed it live, watch the replay! Check out more episodes of the IT Business Podcast here: Learn more about ZLH Enterprises: Subscribe to our Newsletter:     Give us... read more →
May 10

Navigating Difficult Client Relationships, Part 1

This month, rather than featuring a single ASCII Group member writing at length, CI presents comments from four leading members, all addressing the same topic: what to do when client relationships get difficult. These problems can manifest in several ways, whether it’s nonpayment or late payment, continual cybersecurity lapses that... read more →
May 10

The Hosted VoIP Opportunity and How to Make the Most of It

A thorough understanding of your clients’ needs is key to providing solutions successfully. By: Bernadette Wilson of Xaas Journal Hosted VoIP has grown in popularity over the years. Zina Hassel, CEO of ZLH Enterprises and member of The ASCII Group, says drivers include businesses seeking to modernize their communication infrastructure and... read more →
May 05
Apr 19
Apr 07

From POTS to VOIP–A Brief History

POTS?! VOIP?! With so many different acronyms in the telecom industry it's sometimes hard to keep track. Let us break down the two most popular telecommunication services; Voice over Internet Protocol (VoIP) and Plain Old Telephone Service (POTS); their respective histories, and use cases. POTS was first introduced over a... read more →
Mar 29

Coax VS Fiber Internet. What’s the difference? 

As the internet has become an integral part of our daily lives, the need for reliable, high-speed internet connections has increased significantly. Two common methods of delivering internet to homes and businesses are through coaxial and fiber optic cables. Coaxial cables, also known as coax cables, were first introduced in... read more →
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